ABSTRACT The study focused on maintenance management practice in public and private properties, (a case study of selected public and private housing estates) in Lagos state, Nigeria. To achieve this, case study of 10 selected housing estates were carried out by means of structured questionnaires. A total number of 200 questionnaires were administered to the selected estates and 141 were returned and used for the analysis, and this gave a response rate of 70.5%. The statistical method used for the analysis is frequency, percentage, chart and mean score ranking. It assessed the maintenance and management state of the selected housing estates, the maintenance management problem of the estates, the maintenance management strategy used in maintaining the selected estate, and the effect of maintenance management strategy used in maintaining the estates. In achieving these objectives, opinions of maintenance staff and users of randomly selected housing estates were sampled through structured questionnaires. The data collected were analysed using descriptive statistics and statistical package for social science (SPSS 20). The analysis revealed the maintenance and management state of private housing estates in Lagos state as better maintained than public housing estates in Lagos state, there is significant difference in perception of the maintenance staff and users as to the maintenance state. However, there is significant difference in the maintenance state of the private estate and the public estate as the study revealed that the functionality of components, services and infrastructure of the private estate are in better condition and well maintained state than those of public estate. Maintenance staff’s ranked attitude of users and misuse of facilities as the most significant problem associated in maintenance management of estate while users of the estate ranked poor environmental condition, attitude of users and misuse of facilities and lack of discernible maintenance culture, unqualified maintenance contractors, lack of funding etc. in the country as the most significant problems of maintenance management practices of the estate. The perception of the maintenance staff and users of the selected housing estates as regards to the problem of maintenance management of housing estates are significantly different. The study recommended proactive measures to keep hypothesized factors under check in other to overcome the prevailing maintenance problems of housing estates. Top management are to provide adequate funding for the running of maintenance operations and such funds should be properly monitored to ensure that it is judiciously utilized
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TABLE OF CONTENTS
Title Page i
Certification ii
Acknowledgement iii
Dedication iv
Abstract v
List of Figures vi
List of Tables ix
CHAPTER ONE – INTRODUCTION
1.1 Background of Study 1
1.2 Statement of Problem 3
1.3 Aim and Objectives 4
1.4 Research Question and Hypothesis 4
1.5 Scope of Study 4
1.6 Significance of the Study 4
1.7 Limitation of the Study 5
1.8 Research Methodology 5
CHAPTER TWO – REVIEW OF RELATED LITERATURE
2.0 Preamble 6
2.1 Review of Literature 6
2.1.2 Maintenance 7
2.1.3 Management 8
2.1.4 Maintenance Management 8
2.1.5 The Concept of Building Maintenance 10
2.1.6 Significance of Building Maintenance 12
2.1.7 Nature of Maintenance 12
2.1.8 Functions of Maintenance Management 13
2.1.9 Housing Estate 14
2.2.0 Types of Housing Estate 15
2.2.1 Difference between Public and Private Estate 16
vii 2.2.2 Maintenance Management Strategy 17
2.2.3 Types of Maintenance Management Strategies 19
2.2.4 Balance Maintenance Work Program 24
2.2.5 Maintenance Management Problem 25
2.2.5 Effect of Maintenance Management Strategies on the Selected Estates 36
CHAPTER THREE – RESEARCH METHODOLOGY
3.0 Preamble 41
3.1 Research Design 41
3.2 Population of the Study 42
3.3 Sample Frame 42
3.4 Sample Size 42
3.5 Sample and Sampling Techniques 42
3.6 Data Collection Instrument 42
3.7 Data Collection Techniques 42
3.8 Techniques Of Data Analysis 43
CHAPTER FOUR – PRESENTATION, ANALYSIS OF DATA AND DISCUSSION OF FINDINGS
4.1 Introduction 44
4.2 Response to Questionnaire Administered 45
4.3 General Characteristics of the Respondents 46 4.4 Comparison tables 73-4.5 Discussion of Findings 77-78
4.6 Summary of Findings 79
CHAPTER FIVE – CONCLUSION AND RECOMMENDATION
5.0 Introduction 80
Recommendation 82
References 83-86
APPENDIX / QUESTIONNAIRE 87-93
